How to Cancel Your Helcim Account
Confirm no outstanding balance or disputes
Review your Helcim account for any unresolved chargebacks or pending transactions.
Contact Helcim support to close the account
Helcim does not have long-term contracts. Email or message support to initiate account closure. There are no termination fees.
Download your account data
Export transaction history and any customer records before closing.
What to Expect During the Transition
Helcim has no long-term contracts, so switching is straightforward. The primary transition work is equipment — if you use Helcim-compatible hardware, Liberty Bancard will confirm compatibility or provide a free replacement terminal for qualifying merchants.
Timeline
Day 1–2: Application and account review. Day 2–3: Approval. Day 3–5: Equipment confirmation and go-live.
How Liberty Bancard Handles the Switch for You
Liberty Bancard sets up your account, confirms or replaces your terminal hardware, and provides a dedicated account rep going forward. The migration is typically complete within 3–5 business days.
What You Need to Get Started
- Last 3 months of Helcim processing statements
- Business bank account information
- Business documentation for underwriting
Ready to Start?
Upload your Helcim statement and we'll handle the rest — statement review, application, underwriting, equipment, and go-live support. Most merchants are fully live within a week.
Upload Your Statement to Start See Liberty Bancard vs Helcim